Your privacy is of the utmost importance to Voltaire. Any personal data collected through the Site will be treated as confidential in line with the principles of the UK data protection legislation (the Data Protection Act 1998 as amended). Voltaire is notified as a data controller with the UK Information Commissioner, and should you have any queries regarding data protection please visit the UK Information Commissioner's website www.ico.gov.uk or contact us at firstname.lastname@example.org.
1. Information Collected by Voltaire
b) Voltaire collects information when you send Voltaire an enquiry or email By sending us an enquiry or email message, you may be sending us personal information such as your name, address, email address and other associated information.
c) Voltaire collects information when you register on the Site By registering on the Site we will collect some basic details from you such as your name, address, telephone number and email address, together with non-mandatory details such as the criteria for your property search and your occupation.
2. How do we use your Information?
a) When you read or download information from the Site (IP Addresses and Cookies) We may collect and store information collected from cookies for statistical purposes. Voltaire may use this information to provide you with a more personal service and assist analysing Site traffic and usage. However, this information does not identify you personally and will not be used by Voltaire, unless you register with us.
b) When you send Voltaire an enquiry or email We may store this information supplied by you in order to respond to your request or otherwise reply to the subject of the enquiry or email only. Remember that email is not necessarily secure against interception. If your communication is very sensitive you might want to send it by postal mail instead.
c) When you register on the Site The personal details collected from you are stored electronically and can be accessed by Voltaire. You are not obliged to give us any personal information in order to use the Site, but access will be limited to the general information section of the Site if you choose not to register. When you register your details on the Site you will be given the option to choose how you prefer to be contacted. We can provide you with information on properties and/or development which you are interested in, and other products, services, future developments, special offers which match the criteria that you have provided or which may be of interest to you. You can choose whether Voltaire can contact you with this information. If you chose not to 'opt-in' to receiving updates from Voltaire when registering, you will still be able to access Your Voltaire Portfolio and you will be given a further option to choose to receive information about specific properties or developments from Voltaire.
In accordance with Data Protection Act 1998, Voltaire follows strict security procedures in the storage and disclosure of information that you have given us. Voltaire has implemented security polices, rules and technical measures to protect the personal information that we have under our control. The security measures are designed to prevent unauthorised access, improper use and disclosure, unauthorised modification and unlawful destruction or accidental loss.
4. Data Retention
If you submit your details for the purposes of enquiring about a property and/or a development the personal information collected by Voltaire on the Site will be held for the period of time that the development which you enquired about is on sale, plus an additional month thereafter (the "Time Period"). If you ask for your details to be applied to a new development the Time Period will begin again. If you submit your details for any other reason then your personal information may be held for a different period of time. Please see the online form for the length of time that your data will be retained.
5. Communications and Announcements
a) Promotional updates Voltaire and other Voltaire Group Companies may contact registered users who have chosen to be contacted by us and provide information on properties and developments selected by you and on products, services, future developments, special offers which match the criteria specified by you on registration or which may be of interest to you.
b) Service announcements It may be necessary for Voltaire to send a service announcement email to users of the Site if for example the service is temporarily suspended for maintenance. These communications will be sent to all users of the Site, but will not be promotional in nature.
6. Your Rights
a) Access to your personal data You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information. Please contact Voltaire at, email@example.com.
b) Unsubscribe You have the right to remove your personal information from our mailing lists or can choose not to receive further information about specific properties or developments. This can be done by following the unsubscribe option attached to every email sent from Voltaire to your personal email address or via your online account.
7. Improvements to the Site
Voltaire are committed to providing the best service and information possible to you. We are therefore continually seeking ways of improving and upgrading the Site, and reserve the right to make changes to the Site and the way we process information collected from it. Voltaire is nevertheless committed to continue to respect the privacy and preferences of all users of this Site.
We have a separate page for details of our cookies policy and how they are used on our websites.